You use your points at checkout. When you are logged into your account, you can see a points slider in the checkout, where you can choose how many points you want to use as a discount on your order. To be able to use your points, you must have a shopping basket of at least SEK 800. Points are also only visible when you use our "regular checkout". If you have selected Express checkout, points will not be visible. You then need to choose another payment method and not Express Cash. It is not possible to use your points while using a discount code.
The points you earn when you shop with us are only awarded 30 days after you place your order. It is entirely up to you when and how you want to use your points, they are valid for 12 months from the day you were awarded them. However, you cannot use your points while using a discount code.
Unfortunately, you do not receive points for purchases you have made in the last 12 months. However, the purchases you made in the last 12 months count as annual spending, which means you can start at a higher level and get more benefits right away.
Your membership level is based on what you spend annually (last 12 months). So, if you traded for less than the minimum level limit, you will get a reminder that it's time to shop if you want to keep your level. No matter how you do it, you will of course still be a member of the Dream Club, but have fewer benefits.
When you are logged in to your Dream club account, you can see a box at the far end of the page where you invite friends via their email addresses. Your friend receives a discount code and to be able to use it, a Dream club account must be created (so your friend must not already be a member) and then use their discount on a purchase and receive a SEK 130 discount. When this discount code is activated, you will be rewarded with 1300 points as a thank you. Win-win!
3 weeks after you receive your order, you will receive an email from us asking you to review your purchase. You will be rewarded with points when you leave a review via that email.
As a member, you earn points when you shop with us, these points are awarded 30 days after the order date. So you only get points for what you actually keep. In the checkout, you see how many points you have to use. If you choose to use this on your purchase, it will count as used. If you then return your goods, the points for the order you return will not be put back into your account. You will of course get the same amount back as you paid for the item in the order.
Unfortunately, you cannot use your points and discount codes at the same time. You can choose the offer that suits you best.
It is important to be at the right level to take part in our birthday offer. This does not activate for level Dreamy. Be sure to enter your date of birth when registering an account and that this is entered correctly. We will send you an email with your gift on your birthday. Congratulations in arrears!
It works a bit like a digital stamp card. We keep track of your purchases and when you have bought ten pairs of tights at the regular price (ie SEK 5,999). If you have bought tights at a reduced price, it counts as value but not as quantity. It is therefore the total sum of SEK 5,999 in the Tights category that counts. Note that you can only choose from the tights included in the email you receive when you have met the goal.. In your account, you can see how many percent you have achieved so far.
The value of your order must be at least SEK 800 for you to be able to use your points.
In the app and on our website, the use of your points works differently. On the website, you can choose how many points you want to use per purchase. In the app, you only have the option to choose between 4 fixed point options. For example, 1000 points equals a 100 SEK discount and 2000 points equals a 200 SEK discount.